Privacy policy

Data controller

VOX obrt za usluge, owner Katarina Moškatelo, Bakarska 19, 10110 Zagreb, Croatia. Email: [email protected], phone: +385 91 693 0734.

What we collect

From the contact form: your name, email, company or agency, type of project, medium, deadline, territory of use, project description and a document if you attach one.

From direct contact: whatever you send us by email, phone or message.

Technical data: the server logs the IP address, browser type and time of the visit, for security and for the site to work properly.

Why we use it

We use enquiries only to reply and prepare a quote. If we end up working together, we use the data to carry out the agreement and to meet legal obligations, above all issuing and keeping invoices. Technical data is used for the security of the site.

How long we keep it

Enquiries that do not lead to a project are kept for up to two years from the last contact. Documentation about agreed work is kept for as long as accounting rules require.

Who we share it with

We do not sell your data and we do not pass it to third parties for marketing. The hosting and site maintenance provider and the email provider have access to the extent necessary for maintenance. If a project involves a colleague, for example another voice or a translator, we pass on only what is necessary for that work.

Your rights

You have the right to access your data, to correct it, delete it, restrict processing, object and request portability. Send your request to [email protected] and we will reply within 30 days. If you believe your rights have been breached, you can contact the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, Zagreb, azop.hr.

Cookies

We do not use cookies for visitor tracking, advertising or analytics. There is no Google Analytics or any similar tool on the site. A visitor receives only two cookies and both are necessary for the site to work:

  • wp-wpml_current_language remembers the language you opened the site in. It lasts one day.
  • cookieyes-consent remembers your choice on the cookie bar so you are not asked on every visit. It lasts one year.

If you sign in to the site administration, WordPress also sets the cookies needed for login. This does not apply to ordinary visitors.

The audio demo on the Narration page loads from SoundCloud only when you click the button yourself. Until you click, SoundCloud receives no information about you. After the click SoundCloud may set its own cookies under its own rules.

You can delete or block cookies in your browser settings.

Changes

We update this policy from time to time. Last updated: 18 October 2026.